From TrainingMag.com … The goal in cross-generational communication training is not to study Millennials like aliens from another planet, but rather to improve interpersonal skills among diverse age groups to everyone’s benefit…
…When a seasoned, soon-to-retire dealer relations manager suddenly finds herself struggling to connect with a 28-year-old dealer who just took over his father’s business, what cross-generational communications takeaways can she rely on? Here’s a communication model that can help:
- Check your mindset
- Acknowledge and appreciate differences
- Seek to understand and adapt if necessary
- Align with one another to achieve desired win-win outcomes
Read the whole article here.
Learn about Jamesson Solutions Leading Across Generations workshops here.