From … The goal in cross-generational communication training is not to study Millennials like aliens from another planet, but rather to improve interpersonal skills among diverse age groups to everyone’s benefit…

…When a seasoned, soon-to-retire dealer relations manager suddenly finds herself struggling to connect with a 28-year-old dealer who just took over his father’s business, what cross-generational communications takeaways can she rely on? Here’s a communication model that can help:

  • Check your mindset
  • Acknowledge and appreciate differences
  • Seek to understand and adapt if necessary
  • Align with one another to achieve desired win-win outcomes

Read the whole article here.
Learn about Jamesson Solutions Leading Across Generations workshops here.