Recently, we were asked how companies measure if their workplace cultures are successful? Good question. We’re so often asked about how to find the problems! Point number one: start by looking for transparency, openness and honesty. Let’s clarify....
Immature leadership? No wonder we have so many people leading who simply aren’t prepared. In the past there were many more layers of management. Those days are long gone. As organizations flattened for efficiency, they lost critical training grounds for leaders....
What’s your ROI on learning initiatives and your overall training and development budget? Don’t feel bad if you don’t have that figure handy. It’s been a topic of debate for decades. Maybe it’s similar to advertising… “Half the money I spend on advertising is wasted;...
Eleanor Brownn, the inspirational writer, gave us the now popular expression “you cannot serve from an empty vessel” to champion me-time for replenishment. The more jaded among us might prefer, “Put your oxygen mask on first, “given the last 12 months. Choose your...
“Communication skills” has remained at the top of Training magazine’s “Priority Skills for Leadership Development” ranking, for the past three years. In 2018, it ranked first. In 2017 and 2019 it ranked second. It’s likely to stay...
Kudos to Starbucks for making a statement against racial bias. Closing all their stores for an afternoon of training will cost millions in lost revenue, but pay off in the end. Unfortunately, that payoff is more in the area of public relations than in actual changes...